{"id":9,"date":"2024-03-18T21:32:46","date_gmt":"2024-03-18T20:32:46","guid":{"rendered":"https:\/\/identalab.com\/?page_id=9"},"modified":"2024-04-16T17:32:22","modified_gmt":"2024-04-16T15:32:22","slug":"refund_returns","status":"publish","type":"page","link":"https:\/\/identalab.com\/en\/refund_returns\/","title":{"rendered":"Pol\u00edticas de devoluci\u00f3n y reembolso"},"content":{"rendered":"<p><strong>1. Devoluci\u00f3n de Productos Defectuosos o Da\u00f1ados:<\/strong><br>Nos comprometemos a proporcionar productos de la m\u00e1s alta calidad. Si un producto que recibe est\u00e1 defectuoso o da\u00f1ado, cont\u00e1ctenos dentro de los 7 d\u00edas posteriores a la recepci\u00f3n del art\u00edculo para organizar una devoluci\u00f3n o reemplazo gratuito. Para procesar la devoluci\u00f3n, requerimos evidencia fotogr\u00e1fica del da\u00f1o o defecto. <\/p>\n\n\n\n<p><\/p>\n\n\n\n<p>No nos hacemos responsables de los da\u00f1os causados por la empresa de transporte, ya que todos los pedidos son enviados con la protecci\u00f3n y el envoltorio adecuado para dicho producto. Ante esta situaci\u00f3n se interpondr\u00e1 reclamaci\u00f3n a la empresa responsable del transporte.<\/p>\n\n\n\n<div style=\"height:25px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p><strong>2. Cambios y Devoluciones Voluntarias:<\/strong><br>Si por alguna raz\u00f3n no est\u00e1 satisfecho con su compra y desea realizar una devoluci\u00f3n, puede hacerlo dentro de los 7 d\u00edas posteriores a la recepci\u00f3n del producto. Los productos deben estar en su estado original y sin usar para calificar para un reembolso. Los gastos de env\u00edo de devoluci\u00f3n correr\u00e1n por cuenta del cliente, a menos que el producto est\u00e9 defectuoso o da\u00f1ado.<\/p>\n\n\n\n<div style=\"height:25px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p><strong>3. Proceso de Reembolso:<\/strong><br>Una vez recibida y aprobada su devoluci\u00f3n, procesaremos el reembolso en un plazo de 15 d\u00edas h\u00e1biles. El reembolso se realizar\u00e1 a trav\u00e9s del mismo m\u00e9todo de pago utilizado para la compra original, a menos que se acuerde lo contrario.<\/p>\n\n\n\n<div style=\"height:25px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p><strong>4. Excepciones:<\/strong><br>Las siguientes condiciones pueden resultar en la denegaci\u00f3n de una devoluci\u00f3n o un reembolso parcial:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Productos que hayan sido utilizados o da\u00f1ados por el cliente.<\/li>\n\n\n\n<li>Productos de Automatizaci\u00f3n CAD Dental.<\/li>\n\n\n\n<li>Devoluciones realizadas fuera del per\u00edodo de tiempo especificado.<\/li>\n\n\n\n<li>Productos personalizados o hechos a medida, que no son elegibles para devoluci\u00f3n a menos que est\u00e9n defectuosos o da\u00f1ados.<\/li>\n\n\n\n<li>Defectos producidos por una mala toma intraoral de la boca del paciente o posicionamiento de los pilares de escaneado, dando lugar a desajustes de las estructuras fabricadas.<\/li>\n<\/ul>\n\n\n\n<p><strong>5. Env\u00edo:<\/strong><br>Para devolver el producto deber\u00e1 enviarlo a: <br>Avenida Alcalde Manuel Cabello 1, 2-4<br>Camas, Sevilla, C.P.: 41900<br>Espa\u00f1a<br><br>Ser\u00e1 responsable de pagar sus propios costes de env\u00edo para devolver el art\u00edculo. Los costes de env\u00edo no son reembolsables.<\/p>\n\n\n\n<div style=\"height:25px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p><strong>6. Contacto:<\/strong><br>Para iniciar el proceso de devoluci\u00f3n o para cualquier consulta relacionada con devoluciones y reembolsos, por favor cont\u00e1ctenos a trav\u00e9s de <a href=\"mailto:pedidos@identalab.com\">pedidos@identalab.com<\/a> \/ +34 722 177 069.<\/p>\n\n\n\n<div style=\"height:25px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p><strong>Nota Legal:<\/strong><br>Nos reservamos el derecho de modificar estas pol\u00edticas en cualquier momento sin previo aviso. Cualquier cambio ser\u00e1 efectivo inmediatamente despu\u00e9s de su publicaci\u00f3n en nuestro sitio web.<\/p>","protected":false},"excerpt":{"rendered":"<p>1. Devoluci\u00f3n de Productos Defectuosos o Da\u00f1ados:Nos comprometemos a proporcionar productos de la m\u00e1s alta calidad. Si un producto que recibe est\u00e1 defectuoso o da\u00f1ado, cont\u00e1ctenos dentro de los 7 d\u00edas posteriores a la recepci\u00f3n del art\u00edculo para organizar una devoluci\u00f3n o reemplazo gratuito. Para procesar la devoluci\u00f3n, requerimos evidencia fotogr\u00e1fica del da\u00f1o o defecto. [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"_joinchat":[],"footnotes":""},"class_list":["post-9","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Pol\u00edticas de devoluci\u00f3n<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/identalab.com\/en\/refund_returns\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Pol\u00edticas de devoluci\u00f3n\" \/>\n<meta property=\"og:description\" content=\"1. 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